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Darren Fernando
Dedicated Delivery Driver (VIC)

What do you do at ANC?

I'm a driver in the Fuji Xerox delivery fleet. I also do back up jobs for Bunnings and JB Hi-Fi to help their drivers when things get really busy.

Transport career experience?

I've been in the transport industry for over 10 years. I joined ANC over 12 months ago and have never looked back.

Favourite part of your job?

Being rewarded for a job well done. Not just in terms of money, but recognition. Seeing a big smile on the customer's face. A pat on the back from my workmates or the client for going the extra mile to get a job done.

What do you like to do when you are not working?

Did someone say V8?! And of course, spending time with my pregnant partner.

What do you think delivering extraordinary experiences means?

Exceeding expectations with customer service. A lot of courier and delivery companies give the industry a bad name. At ANC we're really big on being professional and reliable as well as friendly, polite, neat and tidy. It surprises people in a great way.

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